Privacy Policy

This Privacy Policy explains how The Wheel Arena Limited (“we”, “us”) collects, uses, stores, and discloses information when you use TheWheelArena.com (the “Site”). It also explains our use of cookies and localStorage for play-state features. This policy is written for New Zealand users and reflects the Privacy Act 2020 (NZ).

Quick links: Cookie Policy·Terms·Support

1) What we collect

We aim to collect only what we need to operate the Site and provide a smooth social-casino experience (for entertainment only; no real-money gambling).

  • Contact details you provide (e.g., email address) when you contact support.
  • Technical & usage data such as device/browser type, pages viewed, approximate location (derived from IP), and diagnostic logs.
  • Age-gate status (verified/unverified) and verification metadata where enabled.
  • On-site preferences like language, UI settings, and game/session preferences.

2) Cookies and localStorage (play state)

We use cookies and localStorage to improve usability and remember certain settings. Some site features may not work correctly if you disable storage.

Cookies

Used for essential site functionality and to understand usage patterns. For details, see Cookie Policy.

localStorage

Used to store non-sensitive state on your device (e.g., UI preferences, session/game state, and age-gate verification flag) so your experience is consistent between visits.

You can clear cookies/localStorage using your browser settings. Clearing storage may reset preferences and any saved play-state.

3) How we use information

  • Provide and maintain the Site and social-casino features.
  • Respond to support requests and communicate service-related updates.
  • Improve performance, reliability, and user experience.
  • Help protect the Site against abuse, fraud, and security incidents.
  • Support age-gate and responsible-play controls where applicable.

4) Sharing and disclosures

We may share information with trusted service providers that help us run the Site (e.g., hosting, analytics, customer support tooling). These providers are required to handle information securely and only for the services they provide to us.

We may also disclose information when required by law, court order, or to protect our users, our rights, and the security of the Site.

5) Data retention

We retain personal information only as long as necessary for the purposes described above, unless a longer retention period is required or permitted by law.

Device-stored information (cookies/localStorage) remains on your device until it expires or you remove it using your browser settings.

6) Security

We use reasonable administrative, technical, and organizational safeguards designed to protect information from unauthorized access, loss, misuse, or alteration. No method of transmission or storage is 100% secure, but we work to maintain appropriate protections.

7) Your rights (New Zealand)

Under the Privacy Act 2020, you may request access to, or correction of, personal information we hold about you. To make a request, contact us using the details below.

If you have a privacy concern, you can also contact the Office of the Privacy Commissioner: https://www.privacy.org.nz/.

8) Contact

The Wheel Arena Limited

Level 20, 188 Quay Street, Auckland Central, Auckland 1010, New Zealand

Email: contact@thewheelarena.com · Phone: +64 27 584 1936

9) Changes to this policy

We may update this policy from time to time. The most recent version will be posted on this page. Material changes will be highlighted through reasonable means where appropriate.