Terms of Use (Virtual-Only Social Casino)

1) Virtual-only play (no real-money gambling)

TheWheelArena.com is a social casino intended for entertainment. Games use virtual coins/credits and do not offer real-money gambling, real-money payouts, or cash-out functionality. Virtual coins have no monetary value and cannot be redeemed for cash or cash equivalents.

2) Eligibility and age requirements

You must meet the minimum age requirement shown on our site and complete any age-gate steps where presented. If you are not eligible, you must not use the site. We may restrict or suspend access where we reasonably believe eligibility requirements are not met.

Age verification tools and information are available via age-gate.html#age-gate-form and responsible play resources at responsible-play.html#responsible-play-tools.

3) Accounts and access

• You are responsible for maintaining the confidentiality of any account credentials and for activity under your account.
• You must provide accurate information where required and keep it up to date.
• We may refuse, limit, suspend, or terminate access if we suspect fraud, abuse, automation, or other violations of these Terms.

4) Virtual coins, balances, and gameplay

• Virtual coins are licensed to you for personal, non-commercial entertainment use only.
• Coin balances, progress, and in-game items may change due to gameplay, promotions, technical fixes, or policy enforcement.
• We may reset, adjust, or remove virtual items where required to correct errors, prevent abuse, or comply with these Terms.

For a plain-language overview, see virtual-coins.html#coin-mechanics.

5) Promotions, bonuses, and rewards

From time to time, we may offer promotions (e.g., daily drops, bonus coins, limited-time events). Promotions may have additional rules, eligibility limits, or expiry dates described on the promotion page or within the game interface.

• Promotions are subject to availability, may be modified or withdrawn at any time, and are void where prohibited.
• We may withhold or reverse promotional rewards if we reasonably believe they were obtained through error, misuse, or prohibited conduct.

Current offers (if available) are listed at promotions.html#promo-cards.

6) Acceptable use

You agree not to:

• Use bots, automation, scripts, scraping, or exploit bugs to gain an unfair advantage.
• Interfere with site security, attempt unauthorized access, or probe vulnerabilities.
• Upload or transmit malicious code, or attempt to disrupt service availability.
• Use the site for unlawful activity or in a way that infringes others’ rights.
• Sell, trade, or transfer virtual coins/items outside of permitted site features (if any).

7) Intellectual property

All site content, branding, and game presentation (including text, graphics, UI, and software) are owned by or licensed to The Wheel Arena Limited and protected by intellectual property laws. You may not copy, modify, distribute, reverse engineer, or create derivative works except as permitted by law.

8) Third-party services and embedded content

Some game experiences may be provided or embedded by third-party providers. Their services may be subject to additional terms and privacy practices. We are not responsible for third-party sites or services, and your use of them is at your own risk.

9) Availability, changes, and updates

We may modify the site, games, features, or these Terms from time to time. Changes may be required for security, technical, operational, or legal reasons. Continued use of the site after changes take effect indicates acceptance of the updated Terms.

10) Disclaimers

• The site is provided on an “as is” and “as available” basis.
• We do not guarantee uninterrupted operation, error-free gameplay, or that virtual item balances will be preserved in all circumstances.
• Gameplay outcomes are for entertainment and do not imply real-world value.

11) Limitation of liability

To the fullest extent permitted by applicable law, The Wheel Arena Limited will not be liable for indirect, incidental, special, consequential, or punitive damages, or for loss of data, loss of profits, or loss of goodwill arising out of or related to your use of the site or inability to use the site.

12) Responsible play

We encourage responsible play. If you feel that playing is no longer fun or is affecting your wellbeing, please seek support. Visit responsible-play.html#help-in-nz or responsible-gambling.html#rg-resources for resources and guidance.

13) Contact

If you have questions about these Terms or need support, contact:

• The Wheel Arena Limited
• Level 20, 188 Quay Street, Auckland Central, Auckland 1010, New Zealand
• Email: contact@thewheelarena.com
• Phone: +64 27 584 1936

14) Governing law

These Terms are governed by the laws of New Zealand. Where permitted, you agree to submit to the exclusive jurisdiction of the courts of New Zealand for disputes arising from or related to these Terms or your use of the site.

Effective date: Please refer to the last updated date shown on this page. If you do not agree to these Terms, please discontinue use of the site.