Responsible Play
TheWheelArena.com is designed for entertainment. If play stops being fun, take action early and reach out for support.
Time & spend controls (including virtual purchases)
- Set a session time limit (alarm/timer) and stop when it ends.
- Set a weekly/monthly entertainment budget and do not chase losses.
- Use device or app-store purchase controls (password prompts, spending limits, or purchase approvals) for any virtual purchases.
- Keep play separate from essential expenses (rent, food, bills).
Take breaks
- Schedule regular breaks (for example, 10–15 minutes each hour).
- Avoid playing when tired, stressed, or under the influence of alcohol or drugs.
- Balance play with offline activities and social time.
Self-exclusion or account closure
If you want to take a longer break, reduce access, or close your account, contact us and we will help. You can request:
- Account time-out (cooling-off period)
- Account closure
- Support to stop promotional communications
Email contact@thewheelarena.com or call +64 27 584 1936.
Get help in New Zealand
Gambling Helpline NZ: 0800 654 655 • Text 8006 • gamblinghelpline.co.nz
Problem Gambling Foundation of NZ: pgf.nz
Health NZ | Te Whatu Ora (problem gambling support info): tewhatuora.govt.nz
Regulators & information
NZ Department of Internal Affairs: dia.govt.nz
New Zealand Gambling Commission: gamblingcommission.govt.nz
Crisis support (NZ)
If you or someone else is in immediate danger, call 111.
- Need to talk? Call or text 1737 (free, 24/7)
- Lifeline: 0800 543 354
- Suicide Crisis Helpline: 0508 TAUTOKO (0508 828 865)